We took the car to the parking lot what to do? Everything you need to know about how to pick up a car from a car parking lot? What you need to pick up a car from the impound

Many car owners, who are first faced with the evacuation of their car to a special parking lot, simply do not know what to do in this situation. Where to look for a car, how to avoid transportation, and is the traffic police always legal? So, what to do with a car in the parking lot? First of all, you do not need to panic, you can pick up your iron horse at any time, but before that you still need to find out where your car is.

The Administrative Code of the Russian Federation gives a clear answer to the question of why a car can be evacuated to a specialized parking lot.

The most common reasons for evacuation are:

• The motorist had no documents. This applies not only to the VU, but also the certificate of ownership, insurance policy, certificate of registration, etc.
• The vehicle shows obvious damage to the brakes, clutch or steering wheel that is incompatible with safe driving.
• The driver does not have a VU and he never received it.
• The car is in the wanted list due to theft, crime, etc.
• The driver's behavior is inadequate due to alcohol or drug intoxication.
• The car owner does not agree to undergo a medical examination.
• The car participated in the transportation of bulky goods with safety violations.
• The car is parked in the wrong place.

In all these cases, it is possible to evacuate the car to an impound parking lot.

At the same time, the evacuation process is also clearly regulated. All access points to the car are sealed with special seals, a protocol is drawn up. These actions must be carried out in the presence of the owner of the car or two witnesses.

Important! An iron horse can be evacuated only on condition that the violation cannot be corrected on the spot or there is no owner of the car.

What to do if the car was evacuated?

If it happened that once leaving the office, you did not find your car where you left it, most likely it was transported to a special parking lot. In this case, you need to know the algorithm of actions, how to find and pick up your car.

Attention! It is not possible to evacuate the car to the car park for incorrect parking or other offenses if there are passengers in the cabin.

Therefore, if you stop for a short time in the wrong place, leave a person in the car, this will be a guarantee that the car will not disappear without you.

How to find out where the car is - where to call and what to do?

First of all, you need to find out where the car was evacuated in Moscow, call the parking lot and find out if your transport is there.

Of course, few people carry the contacts of a specialized parking lot, and therefore the easiest way is to dial the police number 02 or 112.

The operator must give the address and phone number of the parking lot, as well as explain your next steps. Do not forget to find out where the nearest traffic police station is located, because it is there that you must be handed a protocol and a receipt for paying the fine.

Read also:

Traffic accidents with victims - what to do, responsibility

How to find out where the car was evacuated in Moscow, you can use the numbers of the information service or in the single contact center "Moscow Parking". It is better to write down the phone number of the center in your mobile so that you can call there immediately if necessary.

If the documents for the car are with you, you can safely go to the traffic police. There you will be given a notice that you have the right to collect your vehicle.

You will also receive a copy of the protocol in your hands.

Attention! From September 2016, the car can be picked up without paying a fine.

You can pay the penalty according to the law within 60 days. If the traffic police demanded immediate payment from you, these actions are illegal, which you can safely declare.

If the documents for the vehicle remain in the evacuated vehicle, you will first have to drive to a special parking lot. There, after drawing up the protocol, your car will be opened, all the papers will be taken out and sealed again in your presence. Now the algorithm of actions is the same. Go to the traffic police, take a notice, and pick up the car.

After the evacuation of the car, information about this should be transferred to the district police department.

What documents are required to pick up the car?

If your car has been evacuated, you won't just pick it up from the parking lot. You will need to have the necessary documents with you for the car to be handed over to you.

Prepare in advance:

• Notification from the traffic police that you have the right to pick up the car.
• All title documents for the car.
• Vehicle registration certificate.
• Insurance certificate.
• Passport.
• Driver's license.
• Power of attorney from the owner certified by a notary (if taken by a third party).

It is worth noting that if you do not have at least one document, the car will not be returned to you, and you will have to return for the forgotten paper.

Important! Before driving for a car, call the special parking lot and check the working hours. In practice, it often turns out that in the evening and at night there is no one except the watchman.

How much will it cost to return a car from an impound parking lot?

The prices for a special parking lot may differ depending on the region, category and power of the car.

So, in Moscow for the current year, the prices are as follows:

• Power up to 80 HP A, B - 3000
• Power up to 250 HP B - 5000
• Power over 250 HP B - 7000
• Freight vehicles D - 27,000

If you did not manage to pick up your car within 24 hours from the moment of evacuation, you will have to pay extra for every day of storage up to 2,000.

Important! As well as the fine, you can pay for the special parking services after you have taken the car. The law gives you 60 days for this. However, if you pay for the special parking lot before you pick up the vehicle, you will receive a 25% discount on the total amount of parking services.

Remember that you have the right to call the police if your vehicle has been damaged in transit. In this case, do not sign the car acceptance certificate and wait for the police. With the damage report, you can go to court for damages.

Can I return the car for free?

You can return your car conditionally free of charge. Why conditional, because you will have to pay the fine anyway.

All drivers are afraid of tow trucks and continue to park in the wrong places at their own peril and risk. If the car is taken to a special parking lot, then it will not be easy to pick it up, according to rumors, it is long and expensive. But many do not really know how to pick up the car from the impoundment and what is needed to do it.

Reasons for detention

You have the right to evacuate the car only if the traffic rules are violated.

The most common violations:

• parking in the wrong place (read also about);
• malfunctions in the functioning of the brakes or steering wheel;
• transportation of dangerous goods without permits and special signs;
• identification of driving without a license.

In the first case, if the driver returns to the car and sees that they are going to take it away, the tow truck cannot continue the procedure. The driver will be issued a fine for violation and will be allowed to park the car according to traffic rules.

If the tow truck started moving, then it is already impossible to stop it.

In other cases, the outcome depends on the decision of the traffic police officers - they can allow you to call friends for a tug, etc., or they can detain the car and send it to the impound.

The cost

It is impossible to allocate a single tariff for storing a vehicle in a parking lot throughout the territory of Russia, because each region has its own regulatory legal acts.

However, there is a single rule - you do not need to pay for the first day. Further, the tariffication differs in different territories.

How much does it cost to pick up a car from a parking lot in the capital:

• for the evacuation of a passenger car - 5,000 - 7,000 rubles;
• for evacuating a truck - 27,000 rubles;
• for each day of storage of a passenger car - 1,000 rubles;
• per day of storage of a truck - 2,000 rubles.

You can pay off the fines within 2 months, but if you do it right away - even before the car is returned, then there is a 25% discount, as established in Moscow Law No. 42 of 2012.

The payment notification for payment will be issued by the attendant directly at the dedicated parking lot. You can either pick up a car from a car parking lot without paying, or eliminate fines at any bank and then present receipts.

During the same period (1 month), you can appeal the decision of the traffic police to higher authorities. If, as a result, the decision on violation of traffic rules is recognized as canceled, within 8 days the driver will be returned all the money he paid for the evacuation and storage of the car.

Car return procedure

How to find out where the car is

If a citizen came and saw that his car was not at the place where he parked it, he will have 2 guesses: theft or evacuation.

To dispel doubts, you can:

• call the traffic police on duty at 112 or 02;
• call the parking space hotline, for Muscovites at 3210;
• enter your car number on one of the websites: Avtocode, Moscow Transport and mos.ru.

For users of the sites there is a service of mobile notifications about the detention of a vehicle, which will come to the phone.

If the car has been taken to a specialized parking lot, it is necessary to clarify to which one and which police department is responsible for the arrest.

Now you need to visit the traffic police department that issued the detention order.

Before visiting the unit, you should prepare documents:

• passport;
• rights, certificate of registration, TCP;
• oSAGO policy.

And how to pick up a car from the impoundment parking lot without insurance or other papers if they are left in the car? We'll have to go to the impoundment and inform the officer on duty about the need to get them. In this case, an autopsy report will be written, the seal will be removed in the presence of the owner and an inventory of the property that is in the car will be drawn up.

After collecting the documents, you need to visit the traffic police department and submit them.

An employee of the department will put a mark on the copy of the protocol on the detention of the vehicle and give it to the driver. Also, the policeman will write him an administrative offense protocol containing a fine.

The fine must be paid within 2 months. After this period, the penalty is doubled.

If you pay it within the first 20 days, then the amount, on the contrary, is halved.

Payment Methods:

• through the personal account of the bank, to which the user's mobile bank is connected;
• through the portal "Gosuslugi";
• through various applications like "Traffic fines";
• through an electronic wallet;
• through a single platform - via SMS;

In this case, the limitation period for traffic fines is 2 years, and then they are written off.

The issued copy of the protocol will show the date on which you can pick up the car.

How to pay via SMS:

• send the text "servicereg" to 7377; this is the command for registering in the system;
• then you need to send a message with the license plate or car number in the “fine number” format to the same short number;
• in response, you will receive a notification with existing debts and an offer to repay them.

Evacuation of a car is clearly an unpleasant event in the life of a car owner. You can quickly find out that the car was taken by a tow truck, and not taken by intruders, by calling 02, by calling the unified evacuation service or a specific impound. Returning the car will take time and, most likely, pay a considerable amount. It all depends on whether the car owner knows how to pick up the car from the parking lot correctly - without unnecessary emotional and financial losses.

In what cases the car is taken to the impound

Cars are detained and taken to the parking lot in the following cases:

• the driver parked the car in the wrong place, including under the “No parking” sign, closer than 5 m to the pedestrian crossing or the edge of the carriageway before a turn, an intersection, closer than 15 m to the stop point of route vehicles, etc. .;
• the driver does not have documents for the car when stopping by the traffic police. In this case, you can ask someone to quickly bring documents, if possible, then you will not have to go to the impoundment;

IMPORTANT! If the elimination of the reason for the detention is possible in the presence of traffic police officers, for example, changing the parking lot or providing documents that were promptly brought by relatives, then only a fine for the corresponding traffic violation will have to be paid.

There are other violations of the traffic rules and the Code of Administrative Offenses, which are the reason for the evacuation of the car to the parking lot. Frequently encountered are described above.

IMPORTANT! Detention of a vehicle and its evacuation is not carried out with people in the cabin or if the owner appears in the process of filling out the protocol. It should be borne in mind that a special presence in the car in order to prevent its evacuation can be regarded as resistance to traffic police officers, which entails an administrative penalty, up to and including arrest.

Car return procedure

After the car owner has found out exactly which car parking lot is located, it is necessary to act in accordance with the rules indicated in each specific city.

1. First, you will have to visit the traffic police department and get a certificate that allows you to pick up the car from the parking lot. You can pay the fine both when visiting the department and after, within 60 days.
2. The owner of the vehicle can immediately pick up the car from the impoundment, inspecting it for damage received during transportation and presenting the necessary documents. The decision on the violation with the amount of the fine will come to him by mail. It is better to find out how to do the right thing in a particular situation (go to the department or directly to the parking lot) by calling the phone that was used to locate the car.

Documents

In order to return the car, the owner will need to provide:

• driver's license;
• passport;
• vehicle registration certificate;
• insurance policy;
• a certificate from the traffic police (if necessary);
• a power of attorney certified by a notary, if the car is not taken by the owner (it should be borne in mind that the person must be entered in the policy). This is especially true in the case of a drunk driver caught.

In addition to the documents and rules of conduct, before picking up the car from the impoundment, you should pay attention to such an important detail as the protocol of detention and evacuation. It should describe in detail:

• the evacuated vehicle, its technical and visual characteristics available during external inspection, as well as the presence of damage;
• special equipment, with the help of which the evacuation was carried out, because some cars with automatic transmission gear or low ground clearance can only be transported on certain tow trucks;
• place and time of registration and elimination of the violation.

If violations are found in the protocol data, it is considered invalid and contested in a pre-trial or court order, and the owner can pick up the car from the impoundment parking lot without paying evacuation costs and fines.

IMPORTANT! If it is impossible to pick up the car from the parking lot within a certain time, during which the amount required for payment becomes equal to the average market value of the car, then the car is withdrawn from the owner on account of the debt.

How much will you have to pay

The stress in the event of a car evacuation for a traffic violation, the driver experiences not only when he sees that the car is not at the place where it was left, but also when voicing the amount that he will have to pay. It is compiled taking into account the following factors:

• payment for tow truck services (from 2,000-3,000 rubles for a car or a motorcycle, up to 27,000 rubles. for a truck);
• payment of the parking lot (the cost depends on the region, on average from 30 to 60 rubles / hour, in some regions the first day of stay at the parking fine is not paid);
• payment of a fine for a specific violation (the amount of a fine for a violation also depends on the region, for example, non-observance of the rules for parking a vehicle in Moscow is punishable by 3,000 rubles, and in Vologda - only 1,500 rubles).

IMPORTANT! Fines for certain violations leading to the evacuation of the vehicle can be paid within 20 days.

Actions in case of car damage

Often, owners who come to pick up the car from the impoundment yard are faced with the fact that it is damaged. Headlights, rear-view mirrors, fenders, bumpers are in the zone of special risk during evacuation. Although there are cases in practice when cars fall from a tow truck and require almost complete restoration of the body.

If the owner, intending to pick up the car from the parking lot, found chips, scratches or other damage, it is necessary to contact the parking staff with a request to issue a protocol of detention and evacuation. If it does not contain notes on the presence of damage to the car, it is necessary to call the police directly to the impoundment parking lot to fix the violation of the rules for evacuating the car and drawing up a protocol. Further actions of the car owner depend on the management of the parking lot: compensation can be paid during peace negotiations, it is possible that compensation for damage will have to be sought in court. The truth in most cases is on the side of the owner of the car.

Most motorists had to deal with such a nuisance as the evacuation of the car to the impound. Don't panic in this case. After all, there is a completely legal mechanism of action that will make it possible to solve the problem quickly and with minimal losses.

Reasons for the detention of the car

If the driver commits certain violations, then the tow truck has the right to pick up the car and deliver it to the impound. The list of violations, as a result of which such a scenario is possible, is provided for in Art. 27.13 of the Administrative Code of the Russian Federation. These include:

• Parking in the wrong place;
• Lack of rights to operate the machine;
• There is a fault in the steering or brake system;
• Transportation dangerous goods without permits and the use of a special sign.

What to do if you took your car to the parking lot

First of all, you need to find out where the car was taken. To obtain this information, you should contact your local traffic police department. You must have identity documents with you, as well as papers for the car. They need to be shown to the duty inspector and the problem should be voiced. The traffic police officer will issue a receipt for payment of the fine. After making the payment, the receipt must be submitted to the traffic police. Only after that they will issue a notification, on the basis of which they can pick up the car from the impound.

Required documents for returning the car

In order to pick up a car from a parking lot, an interested person must submit the following documents to its employees:

• Proof of ownership of the car;
• OSAGO insurance policy;
• Notification from the traffic police allowing you to return the car;
• A notarized power of attorney if the car is not taken by its owner.

Before you go to the parking lot, it is advisable to first call them and make sure that you have a complete package of documents for returning the car.

If the vehicle is damaged during loading or unloading

According to lawyers, sometimes tow trucks damage a car in the process of loading or unloading it. At risk are mirrors, bumpers and fenders. Therefore, before signing the papers on receiving the car, you must carefully inspect it. If during the inspection, scratches, chips or the absence of certain elements were found, then it is necessary to require a copy of the evacuation protocol.

If it does not contain information about damage, then you should immediately call the police. Its employees must draw up a protocol on the spot, which will appear as the main evidence in court. It should also be borne in mind that immediately before loading the car on the tow truck, it must be photographed.

Further, it is recommended to contact the management of the car and try to peacefully resolve the issue. In this case, it is recommended to refer to the evacuation protocol and the photographs attached to it, proving that the vehicle was not damaged prior to loading. If the guilty party categorically refuses to voluntarily compensate for the damage caused, then their rights can be defended in court.

If the car was evacuated along with the documents for the car

Quite often, the car is taken away along with all the documents and the owner has nothing to go to the traffic police with. The algorithm of his actions in such a case assumes the following:

• First of all, you need to visit the car parking lot;
• Its employee must, in the presence of the owner, open the car, take the documents from the salon and hand them over to the owner;
• Upon these actions, an autopsy report is drawn up, which is signed by the parking officer and the owner of the car;
• The car is sealed in the presence of the owner;
• Contacting the traffic police and further actions according to the scheme described above.

Can they evacuate if people are in the cabin?

The answer is definitely no. Evacuation service employees have the right to pick up only vehicles without a driver and passengers. If there are people in the cabin, it is strictly forbidden to pick them up. In this case, the offender's car is blocked and the police are called to the scene. It invites the driver or passengers to voluntarily leave the vehicle. Again, in case of refusal, no one will use force and pull people out of the cabin. But with a high degree of probability, police officers will draw up a protocol on disobeying their legal orders. So in any case, the fine cannot be avoided.

How much does it cost to pick up a car from the impound

The payment for the parking lot differs in different cities. So, for Moscow, the cost of the impound parking lot will be as follows:

• For machines belonging to category A and B (up to eighty horse power) - 3000 rubles;
• For cars of category B with a capacity of 80 to 250 horsepower - five thousand rubles;
• For vehicles of category B, the power of which exceeds two hundred and fifty horsepower - 7,000 rubles;
• For trucks category D - twenty seven thousand rubles.

Moreover, if the owner does not pick up his car on the day it was brought to the impound, then you will have to pay extra for idle time. The amount of the downtime fee depends on the category of the vehicle and varies from five hundred to three thousand rubles.

Note! In most cases, the downtime fee is charged only upon the fact that the car has been parked for a full day. If he was there for less than the specified time, then there is no legal basis for charging it.

The following information will be useful to motorists whose cars are in the parking lot:

• To make sure that the car is in the car parking lot and not stolen by intruders, you need to call "02";
• The legal basis for the delivery of the car to the parking lot is the evacuation protocol;
• Until this document is drawn up, there is a chance to get off with an oral warning for the violation;
• The protocol should indicate specifications the car being evacuated, as well as a description of the special equipment that was used for this;
• If there are inaccuracies in the protocol, then it cannot be considered official documents. And if so, then there is no evidence of a committed offense and, therefore, there are no legal grounds for calculating a fine;
• The evacuation of a vehicle with people in the cabin is prohibited;
• Car opening can only be carried out in the presence of its owner. If this procedure was carried out without his participation, then he has every right to complain about the actions of the parking staff;
• If the car is parked in a place prohibited for parking, then its subsequent movement is allowed only if under the appropriate sign there is a sign "Tow truck is working".

Good news

Deputies of the State Duma are considering a bill that allows you to get a car from a parking lot without immediate payment for services for its movement and storage. Currently, payment of the fine and related evacuation services is a prerequisite for returning the vehicle.

It is assumed that car owners will be given seventy days to pay the fine. This period will also include a ten-day deadline for appealing the evacuation protocol. A similar scheme is used to pay fines related to traffic violations. The authors of the bill explain their position by the fact that many drivers are simply not able to promptly pay a rather impressive amount, consisting of penalties for breaking the rules, as well as services for storing and moving a vehicle.

While opponents of such innovations believe that in this case, most drivers will stop paying for the evacuation altogether. Moreover, the police will have to additionally find out who exactly was driving the car and broke the rules. Today, most car enthusiasts do not focus on this and promptly pay a fine in order to pick up the car as soon as possible. But in the future, they are more likely to protest against the use of penalties on the grounds that the violation was not committed on their part.

In any case, in order to avoid significant fines, as well as all kinds of risks in the process of evacuating the car, you should not violate the established rules.